The internet has always been important, but as we’ve all made our way through the Covid-19 crisis the cloud-hosted and SaaS applications we’ve tinkered with over the years have obtained a new hold on our work lives. As we all begin making our way back to the office, our newfound familiarity with these tools will mean a shift in the way we work post-Covid. As business owners and IT leaders, we need to look forward to how we can best support these new tools and work styles in order to maximize our success in returning to “normal.”